Last updated: 2 September 2026
Element for Men delivers to the United Kingdom only — England, Scotland, Wales and Northern Ireland, including the Scottish Highlands and Islands, the Isle of Man and the Channel Islands where our carrier serves them.
We do not currently ship outside the United Kingdom. If you place an order for delivery to a non-UK address, we will contact you and refund it in full.
Delivery is charged on the order value after any discounts have been applied. The exact charge is calculated and shown at checkout before you pay.
| Order value | Standard UK delivery |
|---|---|
| Under £10 | £2.99 |
| £10 to £19.99 | £3.99 |
| £20 to £34.99 | £4.99 |
| £35 and over | Free |
Free UK delivery on all orders of £35 or more.
Every subscription order ships free, with no minimum spend, for as long as your subscription is active. See our Subscription Policy.
Members of The Fold get free UK delivery on any order of £14.99 or more from their second order onwards. Enter the code FOLD at checkout to apply it. Full details on The Fold.
You will receive a dispatch email with tracking as soon as your order leaves us. You can also follow it on our order tracking page.
We send UK orders with Royal Mail. Estimated delivery is 2 to 5 working days from dispatch.
Delivery estimates are estimates, not guarantees, and can be affected by weather, carrier delays and industrial action. If we cannot deliver within 30 days of the order, you may cancel and receive a full refund.
If you need your order by a particular date, email contact@elementformen.com before you order and we will tell you honestly whether it is realistic.
Your order is our responsibility until it is delivered to you or to someone you have nominated to receive it at the delivery address. Risk passes to you on delivery. This reflects your rights under the Consumer Rights Act 2015 and nothing in this policy changes them.
Where you have asked the carrier to leave a parcel in a nominated safe place, or to deliver to a neighbour, the parcel is treated as delivered once the carrier has done so.
Tracking sometimes stalls before it moves again. If your parcel has not arrived within 10 working days of dispatch, email contact@elementformen.com with your order number. We will raise it with Royal Mail and either resend your order or refund it in full. You do not have to chase the carrier yourself.
Email contact@elementformen.com with your order number and a photo of the damage. We will replace the order or refund it, including delivery. See our Refund Policy.
Please check your delivery address at checkout before you pay. If you spot a mistake, email contact@elementformen.com immediately with your order number — if the order has not been dispatched, we will correct it.
Once an order has been dispatched we cannot change the address. If a parcel is returned to us because the address was incorrect or incomplete, we will refund the order, less the original delivery cost, or resend it once redelivery is paid.
Nothing in this policy affects your legal rights as a consumer, including your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and your rights in respect of faulty goods under the Consumer Rights Act 2015. See our Refund Policy.
We may update this Shipping Policy from time to time. The version in force when you place your order is the version that applies to that order. The date at the top of this page shows when it was last changed.
Element Essentials Men Limited (trading as Element for Men)
Capital Office, 124 City Road, London, England, EC1V 2NX
Company number: 16282325
Email: contact@elementformen.com
We reply to all enquiries within 1 to 2 working days.
